Welcome back to another Round the Office Roundup!
As it always seems to do, time is flying this year. We’ve had another busy week around the office.
What the Heck is ModSec
First up, we’ve been making some changes to our shared hosting ModSecurity rules. ModSecurity is a firewall module that helps protect the websites housed within our servers from various attacks. As programming languages evolve, the rules enforced by ModSec need to be updated to continue to keep our web hosting platform as secure as possible. We have been trialing a new ModSecurity release recently, identifying potential issues along the way, and hope to deploy our changes shortly across all of our shared hosting servers.
One drawback of updating ModSec rules, is that it can occasionally affect customers who are using certain plugins, themes or coding on their websites whose actions inadvertently trigger the new rules, and those actions then become blocked. Plugins, themes, certain coding, or just isolated commands within, may then stop functioning as expected. Should this ever happen to you, our support team are able to white-list particular rules on a per-cPanel basis. Simply submit a ticket via your OnePanel account, with as much information as possible, and one of our friendly crew will be able to assist.
From Social
Last Wednesday, our SysAdmin’s shared some of their impressive stats from 2016:
From the Blog
On Thursday, we put together a checklist for those thinking about starting a new business. Check out our Top 5 Tips for Choosing a New Business Name.
Tech Support Spotlight: Tom N
We’ve decided to add a new segment to our roundups to highlight the awesomeness of our Technical Support crew members, who are dedicated to ensuring our customers find solutions quickly and effectively. Our very first Tech Support Spotlight has landed on none other than Tom N!
That’s It From Us!
Wishing you all a great weekend, until next time!
