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Backups & Recovery
Digital Pacific's Web and Reseller Hosting plans come with continuous daily backups, preserving your data and allowing you to restore when needed.
Digital Pacific’s Rapid Restore backup solution utilises a Continuous Data Protection (CDP) application, which enables scheduled point-in-time volume snapshots to be taken that only require the transferring of changed data. This allows us to take backups in a manner that minimises the impact of the backup process on the overall performance of the server. If you require your data to be restored from a point within the previous seven day period, or in the unlikely event of a catastrophic server failure, our Rapid Restore backup solution makes this an absolute breeze. Digital Pacific runs a number of Dell MD PowerVault SAN Series and Dell/EMC AX SAN Series systems for our backup hardware. All servers are connected via a gigabit network with Jumbo Frames enabled for quicker network transfer to ensure the most optimised backup and restoration process possible.
In the unfortunate event where files have accidentally been deleted or your data has become corrupted, you can easily restore this data from one of the many restore points created over the previous 7 days. The list below outlines the simple steps involved in getting your content back where it should be.
To perform file or database restorations; login to your cPanel, navigate to the Rapid Restore Section, then login to the web interface and restore the required files or folders. Alternatively, you can order Digital Pacific to perform a restore for you for a small restoration fee of $40.
Digital Pacific have been a stalwart of the hosting industry since 2000. We understand the most important part of our industry is making sure we have a strategic recovery plan and resilient backup servers that will ensure your data is always backed up and protected. Each Web and Reseller Hosting plan comes with at least 7 days of backup points, ensuring you can restore when needed.
Backup server data at the block level bypassing the file system and reading data directly from the disk or volume. Block-level backup provides advantages over traditional file backup technologies including the speed of completing a backup operation, a drastic reduction in disk and network I/O, the ability to perform backups as often as every 15 minutes and no performance penalty for servers having a large number of files.
Block-level backups bypass the file system and read the data directly from the Disk or Volume. This means that you are able to run fast, performance-friendly backups regardless of the number of files you’re trying to backup. Block-level backups also always have built-in support for open file backup and snapshot features, allowing you to get the most out of your storage space and resources.
cPanel users currently have the ability to restore files and directories as a self-service feature from their Control Panel however when their MySQL database needed to be restored it required that the Hosting Provider get involved to carry out the restoration. This normally delayed the cPanel user from accessing their data and created an unnecessary expense for the Hosting Provider. Now with version 5.6, cPanel users are back in control and able to restore their MySQL database as a self-service whenever the need arises.
Recovery points can be replicated to offsite storage using FTP/FTPS. Archive recovery points can be restored easily from the Server Backup Manager user interface.
Monitors your data to make sure it’s safe from corruption. Disk Safe Verification can be scheduled to run periodically or on demand detecting and alerting you in the event of corruption. This reduces the need for test restores, and gives you confidence in the integrity and restore-ability of your data.
Recover large file systems or entire servers fast with Bare-Metal Restore. Granular file restore. Restore even while a backup job is running.
Secure local authentication of users. Enable user self-service backup and restore. Integrate with popular Linux Control Panels (cPanel, Plesk, InterWorx and more).
